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Policies

Free Shipping
FREE Shipping on merchandise ordered online Shipped within the continental United States purchased at regular price. Contact us or click here for International Shipping Fees.

Sales Tax
No Taxes on online orders shipped within the United States excluding the State Of Alabama.

If a product is in stock, it should only take 2 to 7 business days within the continental United States for you to receive it. There is no charge for shipping and handling on merchandise ordered online using our regular shipping process. If you need an item sooner, please contact us for information and shipping costs.

Return Policy
On General Merchandise you have 30 days to get your item back to us for a refund from the day that you receive your item in the mail.

Shipping and Handling Fees and any modifications from the original condition are excluded from the refund. The item must be in its original and new condition to avoid any additional restocking fees. There are no refunds on special order merchandise.

Returning Your Product
To return your purchase Contact Us to get a return authorization number. Please include the return authorization number on the inside of the package, and once we receive your item we will issue a refund (excluding any shipping and handling & modification fees).
Ship to:
Brock & Co.
8760 Madison Blvd Suite S
Madison, AL 35758

Product Availability
Merchandise in stock will be shipped within 2-3 business days.
Given the great breadth and depth of the designers and styles we showcase, it’s impossible to have everything in stock at all times. It takes between one to eight weeks to get an item back into our store if it is not currently in stock. We will do everything in our power to work with you so that you will get what you need in a timely manner and in the beautiful state that you desire.

Here at Brock’s Jewelers, we concentrate on Quality, beauty, and value, not mass production so quality is worth the wait.